ProductWhich products does Luwes provide?
Our products include automatic weather stations (AWS), water-level recorders (AWLR), rainfall recorders (ARR), water quality monitoring systems (WQMS), and supporting equipment. See the product catalogue for details.
InstallationWhat should I check before installing a Luwes device?
Check network coverage and vegetation around the site. For water-level monitoring, peat depth, how water levels change, and local conditions also affect sensor choice. Our team can help assess the site.
ProductCan you measure something not listed in the catalogue?
Yes. Contact our team to discuss what you need to measure and how it can connect to your system.
ProductCan Luwes devices help with weather forecasts?
Field sensors record rainfall, temperature, humidity, pressure, wind, and water levels. These readings can be combined with Spire Global satellite data for weather analysis and forecasts through https://spireluwesweather.com/.
ProductWhich network connections are supported?
Luwes devices can connect through Wi-Fi, 2G, and 4G.
ConnectivityCan data still be collected where there is no mobile signal?
Yes. LoRa can send data over a radio link, or Bluetooth can be used to collect stored data during visits, for example once a month or as needed.
ConnectivityWhat happens to data when the connection is lost?
The device stores readings on a memory card while the connection is unavailable. When it reconnects, stored readings are sent automatically and the temporary copy is cleared.
ConnectivityHow are Luwes devices powered?
Devices use rechargeable batteries with solar panels or an adapter. Add-ons such as CCTV may need an additional battery.
PowerHow long can a charged battery run the device?
An AWLR, for example, can run for around 3–4 months. Battery life depends on signal conditions; weaker signals generally use more power.
PowerWhere can I get a price quotation?
Contact our team for a quotation. Prices depend on your requirements, device configuration, and current costs.
PricingAre there costs besides the equipment?
There is usually an annual system management fee and a site installation fee, including travel and accommodation.
PricingWhat maintenance does the device need?
Clean dust and dirt from sensors at least once a year. Some sensors also need recalibration to maintain measurement accuracy.
MaintenanceDoes Luwes have to install the device?
You can choose installation by Luwes or install the device yourself with guidance from our team.
InstallationHow long does production take before shipping?
If all components are available, devices can be shipped after 2–3 weeks of production.
DeliveryWhat warranty is included, and how long can the device be used?
Devices have a 1-year warranty. Some Luwes devices have been operating for up to 3 years; service life depends on conditions and maintenance.
WarrantyCan we partner with Luwes?
Yes. We offer custom products, products supplied under a partner’s brand, sales partnerships, and other collaboration options. Contact us to discuss your plans.
PartnershipHow can I contact Luwes?
Contact the Luwes team on WhatsApp at +62 811 8185 5558.